NAMI Lehigh Valley has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. The following discloses our information collection and use practices for this Web site:

Effective Date: July 10, 2013


  • NAMI does not collect personally identifiable information about you other than what you freely share. We do log the
  • Internet IP address of every computer that visits our site as part of our normal site usage tracking.
  • NAMI Lehigh Valley does not share any of your personally identifiable information outside the NAMI Lehigh Valley organization.
  • You retain full control over all information you share about yourself, and may request removal of this information at any time.
  • You retain full control over what types of e-mail communication you receive from NAMI, and may opt to discontinue e-mail correspondence at any time.
  • NAMI uses generally accepted industry standards to protect the information submitted to us.

The personal information we collect, how we collect it and how it is used:

The NAMI Lehigh Valley Web site does not collect any personally identifiable information about our site visitors, other than information that visitors freely enter.

The one exception to this is that, like most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, computer operating system, Web browser type (Internet Explorer, Safari, etc.),
Internet service provider, referring/exiting pages, date/time stamp, and clickstream data (i.e., which pages are visited, page load times, error messages, etc.). These log files are stored indefinitely and are analyzed to help us understand how our site is being used.

Online donations:

If you make a donation online at our Web site, you are required to enter personal contact information and credit card information. We use this information to process your donation and send you a confirmation receipt.


A “cookie” is a small file that a Web site can place on your computer. If your Web browser accepts cookies, the NAMI Web site places a single persistent cookie when you visit. In order to sign in to the NAMI Web site, you must accept cookies from NAMI. This cookie is used only to track whether or not you are signed in to the site, unless you click the “Remember Me” box on the sign-in page, in which case the cookie also contains your unique contact ID. You should not check this box if you share a computer in a public environment, such as a library.

Also, clicking the “Logout” link from the top of any page on the Web site other than the home page will remove your contact ID from your cookie, and will prevent others from using your sign-in account. Again, no personally identifiable information is stored in the cookie itself, and the only purpose the cookie is used for is to track whether or not you are signed in as you move around the NAMI Web site. You can remove NAMI’s cookie at any time by following the directions provided in your Internet browser’s “Help” file.

Clear gifs (Web beacons/Web bugs):

We employ a software technology called clear gifs (a.k.a. Web beacons/Web bugs) in many of our e-newletters and other e-mail communications that help us measure the effectiveness of our efforts. Clear gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track which users have opened which e-mail messages. It is possible for us to tie the information provided by clear gifs to your personally-identifiable information, though we do not routinely do so. We are primarily interested in the aggregate effectiveness of our various e-communication efforts.

How we use the information we collect:

NAMI Lehigh Valley does not share any personally identifiable information about you with anyone outside of NAMI Lehigh Valley. The information we collect is used internally to help us serve you better. You have the option to update, revise, or have deleted any personal information you have shared with NAMI Lehigh Valley. For
specific information about how information is used, please see the section above.

Communications from the site:

E-newsletters:f you subscribe to one of our e-newsletters, we will use your name and e-mail address to send it to you. Out of respect for your privacy, we present the option to unsubscribe.

What information we share and with whom:

In the course of providing our services, NAMI relies on certain trusted business partners to perform certain tasks, such as handling mass mailings, delivering e-communications, processing payments, etc. This involves transferring information about you in paper or
electronic form. NAMI Lehigh Valley makes every effort to ensure the trustworthiness and best business practices of these partners. These agents and third parties are prohibited from using your personally identifiable information for any other purpose.

Links to other sites:

This Web site contains links to other sites that are not owned or controlled by NAMI Lehigh Valley. Please be aware that we, NAMI Lehigh Valley, are not responsible for the privacy practices of other such sites. We encourage you to be aware when you leave our
site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Legal disclaimer:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and /or to comply with a judicial proceeding, court order, or legal process.

Changes to this Privacy Statement:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our homepage.

Contact us:

Janet Bandics
Resource Director
NAMI Lehigh Valley 02 W. Broad Street
Bethlehem, PA 18018
Phone: 610-882-2102
Fax: 610-882-0440